Shipping Policy

When ordering custom printed products from Pure Buttons, you will see an estimated "production time" posted. This is the time we allow for handling your custom artwork and printing, laminating, cutting, pressing, sorting, packing, and boxing your order. This production or "turnaround" time is in addition to the time your chosen shipping service will take. Some orders may take shorter or longer to manufacture depending on size and complexity of the order. If you have a strict deadline to meet, please contact us before placing your order so we can give your order special consideration.

For most orders of custom promotional products like custom buttons, our turnaround time is 1-3 business days.

Most smaller orders of Custom Button Packs have a 3-5 day turnaround.

To learn more about production time, visit our FAQ > What Is The Difference Between Turnaround Time And Shipping Time?

UPS shipments are delivered carbon neutral at no additional cost. To learn more, visit FAQ > Carbon Neutral Shipping

The use of the 🌱 seedling emoji denotes a carbon neutral shipping option.

USA orders may choose from various USPS and UPS shipping methods. Some methods may not be available/offered based on your order size:

USPS Ground Advantage™
USPS Priority Mail®
🌱 UPS SurePost
🌱 UPS Ground
🌱 UPS 3 Day Select
🌱 UPS 2nd Day Air
🌱 UPS 2nd Day Air A.M.
🌱 UPS Next Day Air Saver
🌱 UPS Next Day Air

When placing an international order, you may be presented with the following as shipping options:

USPS First-Class Package International®
USPS Priority Mail International®
🌱 UPS Standard
🌱 UPS Worldwide Express Saver
🌱 UPS Worldwide Express

Please note that First-Class Package International® does not offer real-time tracking, but only a delivery confirmation. This is also the slowest international delivery tier.

We insure / declare all shipments for their actual "per piece" value. If you are sending any shipments internationally (outside USA), your package recipient may be required to pay duties / taxes by their nation’s customs in order to obtain possession of their shipment. This charge is not determined by Pure Buttons ® or UPS/USPS, but by the recipient country’s government. Pure Buttons ® handles international shipments as a courtesy to our customers and assumes no liability for these charges, nor are we able to predetermine or estimate these fees ahead of time. They are calculated by customs upon arrival of the package. If you have any questions about this, you should contact your desired shipping company or the customs department for the country you intend to ship to.

Shipping prices are determined by the standard retail pricing for shipping directly from our shipping API. Pricing fluctuates based on order size (weight and box count). Free shipping to lower 48 USA States can be added to any order over $35 with code FREESHIP.

We are currently unable to ship to APO / FPO addresses. Some of our customers choose to direct their purchases to an APO forwarding service.

Effective Date: January 12th, 2022

Revised: February 27th, 2023